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WMCAA IT Helpdesk
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Knowledge Base

Computer Programs and Features - IT(2)
  • 8x8 Sound/Volume Issue
  • Removal - Otter Ai Meetings Bot
Gmail and Gsuite Apps - IT(4)
  • Gmail - Advanced Search
  • Gmail - Sending Confidential Emails
  • Gmail - Set up e-mail delegation
Printers - IT(1)
  • Printer Installation - Konica BizHub MFP
Network - IT(2)
  • Network - Content Filtering
  • Some websites are blocked
OneDrive Sharepoint and Office Online - IT(3)
  • Office - Create an organization chart by using SmartArt
  • OneDrive and Sharepoint - Prohibited File and Folder Names
  • Quick start guide - Excel, Word, OneDrive, SharePoint, OneNote, Teams
WayneMetro - IT(1)
  • Security - Recognize and Avoid Phishing Attacks
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